At AI KUWAIT, we are committed to delivering high-quality AI video content. Please read our refund policy carefully before making a purchase.
Eligibility for Refund Refunds are accepted within 48 hours of purchase, provided that video production has not yet commenced. Once our team begins working on your video order, refunds are no longer applicable.
Non-Refundable Cases — Video production has already started — Delivered videos that match the agreed specifications — Change of mind after production begins
Defective Delivery If the delivered video does not match your order specifications due to an error on our part, we will re-produce the video at no additional cost, or issue a full refund.
How to Request a Refund Contact us at admin@aikw.site with your order number and reason within 48 hours of purchase.
Processing Time Approved refunds are processed within 5-7 business days to your original payment method.